If you live in Ontario and are responsible for overseeing the personal affairs of an aging relative, chances are you’re already familiar with the CCAC.
The CCAC received $2 billion from the province in 2012 which amounts to slightly less than 4.6 per cent of Ontario’s total health care spending. It is a centralized body created to connect individuals with health care services, some of which are subsidized and some of which are not. The acronym stands for Community Care Access Centre. Although CCAC exists to coordinate health-related services for all Ontarians, almost half of its clients are over 65.
If you were to read the CCAC website, you might think it is a wonderful organization staffed by highly qualified individuals who are committed to making the life of every Ontario citizen that much better. I’m sure there are some excellent professionals employed by CCAC . I am just not convinced there are enough of them, or enough services, to properly meet the needs of an already increasingly aging population. Additionally, I find it alarming that postings for CCAC case managers ask for only one year of work experience.
